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    Doctor Onboarding

    Welcome to Gen4 Dental Partners! As you step into this new relationship with us, you can be assured of this: Gen4 Dental Partners believes that through collaboration and partnership, our dentist partners attain the financial security they search for. We will go together.

    “It’s always exciting to partner with forward-thinking, like-minded dentists and teams who believe in creating outstanding patient experiences and outcomes,” said Lamonte Jensen, Gen4 Dental Partners Chief Executive Officer.

    What is Gen4?

    • A proactive, forward-thinking practice management group that is founded and led by dentists that support only the premier dental practices across the country
    • A true partnership model aimed at eliminating and alleviating the administrative burden and stress in owning and operating a practice, allowing you to have an even greater focus on patient care
    • A group that believes clinical autonomy should remain with you, the clinician. Your brand will stay the same.
    • A trusted and vetted financial partner that can help you protect what you have built, grow your brand, expand your office, and achieve your long-term goals
    • Learn more about Gen4

    What does this mean for you?

    Now that your practice is joining Gen4, here’s a look down the road.

    Over the next 60 to 90 days, Gen4 will automate your timekeeping and payroll, benefits, and similar administrative processes. You’ll have the opportunity to invest in your future through the Gen4 Dental Pathway to Partnership. You’ll get to collaborate on best practices with a larger team of like-minded dentists. And you’ll secure the future of your office in an ever-changing healthcare environment.

    On Day One, “the day-to-day operations of the practice remain strikingly similar,” said Jensen. “What we say to our partner doctors is, ‘The day before we complete an acquisition and the day after should look pretty much the same.’”

    “Now over the course of that first month or two is when some discovery work happens. We'll have a budget done by day 60, and we will start to work on growth plans for the hygienist and the doctor, so that we can really understand their vision for how they want to practice dentistry so that we can understand how we can help them get where they want to go. It's a 60- to 90-day path.”

    For example, one of the biggest headaches doctors typically face is staffing. “When a doctor joins us day one, they have access to our recruiting team so they no longer have to handle the details of hiring and firing. We take their personnel needs, we hire them, onboard them, train them and get them ready to go. So the doctor has staff quickly ready to rock & roll,” Jensen said.

    And a surprising thing can happen: You might grow or even rekindle your passion for dentistry.

    “When doctors join us, they're reinvigorating their love for dentistry and their profession again. They’re not overwhelmed with having to do all the back-office stuff and deal with all these other things. Now the doctor can really just focus on their first love – dentistry,” Jensen said.

    You’re already a successful dentist, so shedding administrative tasks gives you breathing room to gain perspective to help you elevate your dentistry. Collaboration and mentoring expose you to a broader array of technologies and procedures. And automating your office allows your team more time to focus on excellence in patient care.

    “As Gen4 grows, we grow with the company – and that was something I hadn’t heard from anyone else,“ said Sameet Koppikar, DDS, a Gen4 partner dentist at Biltmore Dental Center in Phoenix, AZ.

    What remains the same

    • You are still the clinical decision maker -- Your role remains the same
    • Everyone in your office still has a job, and everyone’s compensation remains the same
    • Clinical hours & schedules remain the same
    • Your team and brand remain the same

    What will change

    Changes will be phased in gradually for minimal disruption to your day-to-day operations. As your staff onboards new systems and processes, corporate staff will walk them through changes personally. Below are the changes that your team members will be impacted by.

    • Timekeeping & Payroll
      • Your HR & Payroll will transition to a state-of-the-art cloud-based system, iSolved, which you will receive a link via email to enroll.
      • Hourly team members will clock in/out online through Gen4 iSolved.
      • Team members will be paid on the 8th and 23rd of each month.
    • Benefits & 401k
      • Gen4 Benefits will be effective on the first of the month after transition date, so you’ll need to enroll as soon as possible.
      • Your Benefits carriers are Cigna & Mutual of Omaha. Your 401k provider is Voya.
    • Paid Time Off & Holidays
      • Vacation time accrues on each pay period.
        • Up to 1 week for less than 2 years of tenure
        • Up to 2 weeks for 2+ years of tenure
        • Tenure is carried over
      • Sick time accrues up to 1 week per year.
      • 8 Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day.

    Next steps

    As your partners, we know you might want to know what your upcoming days hold, so we have a 6 week plan for every team member, associate, and partner doctor. For our partner dentists, this will look like additional leadership meet and greets, learning sessions, one on ones and strategy alignment meetings. As you get closer to your go-live date with Gen4, Gen4's People Ops team will reach out to every team member in your office with a Welcome Email and instructions on how to get started:

    • Signing up for an iSolved Account
      • Entering Direct Deposit & Tax information
      • Enrolling in Benefits
    • Participating in Employee Programs
    • Connecting with support resources

    Questions?

    Don't hesitate to reach out to your Gen4 resources with any questions and feedback. We are happy to connect.

    Welcome to the fourth generation of dental care

    As you begin this transition period, rest assured the best is yet to come for you – and for your staff.

    “Success at Gen4 for you, our partner doctors, is having a dedicated high-performing team that partners with you to achieve your goals. For your staff, it’s having an employer brand and culture that resonates with everybody,” said Spencer Pierce, Vice President of People & Culture. “Are people excited to come into work? Are people excited to tell people they work with Gen4? By the 90-day mark, our goal is that they understand who Gen4 is, they feel a part of the team, roles and responsibilities are clear, and they are confident they can be successful.”